Driving the future: Innovations reshaping automotive retail
12 Nov 2025
Technology & Innovation
This session will show delegates how to uncover hidden friction points in the automotive customer journey and transform competitive insights into a strategic advantage. Learn where customers drop off, from sales to aftersales, what fuels their dissatisfaction and how to outsmart your competitors using data-driven strategies. Reputation will also provide valuable insights into the evolving consumer journey, digital transformation and the emerging technologies that are redefining automotive retail success.