Skip to main content
Loading

What do today’s buyers really want - and how can retailers use this to unlock performance?

12 Nov 2025
Theatre 2
Technology & Innovation
In a world where car buyers do most of their research before ever stepping onto the forecourt, understanding their journey has never been more important winning more business - and boosting margins. Featuring leading franchise and independent retailers, this panel explores how data is reshaping the way high-performing retailers engage with customers, from first click to final handshake. This session will also offer the opportunity to see Buying Signals in action, a new way for retailers to access real-time buyer intent and profile data through Deal Builder.
Chairperson
Marc Palmer, Head of Strategy & Insights - Autotrader
Speakers
Peter Jones, Principal Product Lead - Autotrader
Amanda Buckley, Group CRM Manager - Acorn Motor Group
Dale Wyatt - Dale Wyatt Consulting