Fill the Funnel with Effective Enquiry Management

11 Nov 2026
Theatre 3
Technology & Innovation

Generating enquiries is only half the battle. The dealerships achieving the strongest sales performance are those that can manage leads effectively, respond quickly and consistently, and provide a seamless customer experience from first enquiry through to purchase.

This session will explore how effective enquiry management, underpinned by a single source of customer and vehicle data, helps retailers maximise every opportunity, improve operational efficiency, build trust with customers and drive increased revenue.

Through an expert insights panel discussion from CitNOW Group and leading UK dealer groups, attendees will learn how technology, automation, AI and connected data can transform enquiry handling and sales conversion.