How modern motor retailers build a better workplace culture

11 Nov 2026
Theatre 1
Strategy & Leadership

Attracting and retaining talented people is becoming one of the biggest challenges facing motor retailers. As the industry evolves, many franchised and inependent businesses are recognising that strong workplace culture is a critical factor in improving employee engagement, retention and performance.

This session will explore how modern retailers are building healthier and more progressive workplace cultures. Industry leaders will discuss how businesses can move beyond outdated approaches to leadership and create environments where teams feel supported, motivated and able to deliver a better customer experience.

Chairperson
Chris Easton
Chris Easton, Director of Charitable Impact - Ben
Speakers
Kate Ruberry-Shoemack
Kate Ruberry-Shoemack, People & Culture Director - Rygor Group
Clare Freemantle
Clare Freemantle, Director of Sales - Jumptech
Rose Butterworth FIMI FCMA CGMA
Rose Butterworth FIMI FCMA CGMA, Chief Financial Officer - IMI
Kate Clay
Kate Clay, HR Director - eStar Mercedes-Benz Truck & Van