Overcoming the technician shortage

11 Nov 2026
Operations
The shortage of skilled vehicle technicians remains one of the most pressing challenges facing UK dealerships. As vehicle technology becomes more complex and demand for servicing grows, many retailers are struggling to recruit and retain the talent they need to keep workshops operating efficiently. This session will explore how dealer groups are responding to the technician shortage, from improving recruitment and training to rethinking workshop operations. The panel will discuss whether industry consolidation and changing business models could help ease pressure on staffing in the years ahead.