Visitor Chat Celebrates Global Award Win Ahead of AM Management Live 2025

Award-winning live chat provider to showcase pioneering AI and human-led customer service solutions at leading automotive event.

Visitor Chat, a leader in live chat software and customer engagement solutions, is celebrating its 10th anniversary with a major industry accolade, winning at the 2025 Global Recognition Awards and is set to bring its award-winning technology to AM Management Live later this year.

The Global Recognition Award honours Visitor Chat’s “pioneering blend of artificial intelligence and human-led customer service”, which is transforming the live chat software sector. With more than 1.5 million chat interactions handled annually and a 64% lead conversion rate, Visitor Chat has built a reputation for delivering intelligent, flexible, and scalable solutions to automotive and retail businesses worldwide.

“This award is a testament to our incredible team’s dedication and innovation,” said Erin Lindsell - Marketing Manager, Visitor Chat. “As we celebrate 10 years in business, we’re excited to showcase our award-winning solutions at AM Management Live, giving dealers the opportunity to experience first-hand how we help them boost leads, streamline communication, and enhance customer journeys.”

At AM Management Live, Visitor Chat will be demonstrating its latest developments, including:

• MOTORS integration — enabling dealers to offer live chat directly within MOTORS advertisements.

• UNITY platform — a centralised solution uniting multiple digital touchpoints into one seamless platform.

• Hybrid AI + human chat operations — combining the speed and scale of AI with the personal touch of trained live chat operators.

Event attendees will have the chance to meet the Visitor Chat team, explore the technology in action, and learn how to integrate these solutions to increase qualified leads and improve customer experience.

The 2025 Global Recognition Awards celebrate organisations demonstrating excellence, innovation, and measurable impact in their industries on a global scale.

Visitor Chat will be exhibiting at AM Management Live 12th November 2025 at NEC, Birmingham, stand A18.

For more information about Visitor Chat and its award-winning services, visit https://visitor.chat.

Media Contact:
Erin Lindsell
Marketing Manager, Visitor Chat
Email: erin.lindsell@visitor.chat