At Car Buddy, our AI-powered inbound solution transforms how dealerships handle calls — capturing every opportunity, 24/7.

Our Car Buddy Calls platform acts as a smart, always-on inbound agent, covering every department with precision and professionalism.

From our 24/7 General Line that triages all after-hours or overflow calls, to Service & Aftersales, Sales Enquiries, Parts & Accessories, Bodyshop & Accident Repair, Finance & Admin, and even Campaign Response Calls — Car Buddy ensures no enquiry is ever missed.

Using natural language understanding, our AI identifies intent, books or reschedules appointments, provides dealership info, captures leads, routes messages, and escalates emergencies instantly.

Fully integrated with CRM and DMS systems, Car Buddy replaces unanswered calls with booked appointments, accurate triage, and detailed voicemail or SMS summaries — all while reducing cost and freeing up staff time to focus where they’re needed most.