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09 Nov 2025

Kate and MiLO

Connectivity.cx Stand: C1

If your business hours are 8.00am to 6.00pm then you’re

closed for nearly 60% of each day. In the connected world,

around one third of sales enquiries now come out-of-hours.

If that enquiry is limited to an email or form submission,

then there’s every chance that the same enquiry went to

your competitors.

Our Virtual Assistant (Kate) engages prospective

customers across live chat, SMS, or WhatsApp 24/7. Kate

achieves 65% customer engagement rate, whatever time

of the day or night. Even better, Kate can automatically

follow up a conversation across multiple days. When a

sales appointment is confirmed, it’s dropped into your

sales executive’s inbox. Conversations with Kate are so

naturalistic that we’ve even had customers ask for her by

name when they arrive for their sales appointment.

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