Kate and MiLO
If your business hours are 8.00am to 6.00pm then you’re
closed for nearly 60% of each day. In the connected world,
around one third of sales enquiries now come out-of-hours.
If that enquiry is limited to an email or form submission,
then there’s every chance that the same enquiry went to
your competitors.
Our Virtual Assistant (Kate) engages prospective
customers across live chat, SMS, or WhatsApp 24/7. Kate
achieves 65% customer engagement rate, whatever time
of the day or night. Even better, Kate can automatically
follow up a conversation across multiple days. When a
sales appointment is confirmed, it’s dropped into your
sales executive’s inbox. Conversations with Kate are so
naturalistic that we’ve even had customers ask for her by
name when they arrive for their sales appointment.

