The Pinewood Automotive Intelligence Platform™ is designed to be easy to implement and even easier to use. It’s fully integrated so it replaces the need for multiple disconnected systems. It updates over air in real time, removing potential disruptions. And it’s secure by design, built with enterprise-grade protection for your business and customer data. 

• Sales Intelligence: Sales teams have real-time access to customer preferences, history, and previous interactions, so they can engage customers with confidence. They can make personalized offers, close deals and obtain e-signatures, wherever they are — in the showroom or on the move. And handy features like voice notes and custom video tours help them manage the engagement from enquiry to sale. 

• Business Intelligence:  Give every team the ability to see in real-time the exact data they need to make smarter decisions. Sales and finance leaders can compare sales conversions between branches or individual salespeople. Service leaders can analyse technician efficiency or forecast workshop performance. Financial managers can monitor margins by vehicle type. Dashboards that are easy to read and tools that make it simple to drill down into the data mean your managers can make decisions with confidence and without the need for analytical support.  

• Service & Aftersales/Service Intelligence: Technicians can instantly see vehicle histories, parts availability, and preferences to improve their productivity and their ability to make recommendations. Automated scheduling improves both workshop efficiency and the customer experience. 

Automotive Intelligence Chat:.  

AI sits at the heart of the Pinewood Automotive Intelligence™ platform. Our AI assistant is exclusively trained on automotive data to improve the quality of your leads and the rate at which they convert to sales.  

AI Chat acts as a digital advisor able to guide customers through sales and service enquiries. It can answer complex enquiries, automate repetitive tasks, and hand leads to your sales team when the moment is right to close the sale.  

It ranks and scores leads whilst tracking their behaviour, using this data to guide conversation and make every interaction feel like a personal experience.  

And it can instantly respond to requests 24/7 so you never miss an opportunity.