"Sales AI" is presented as an exceptionally human AI designed to delight customers and boost conversions. It aims to provide hyper-personalised, nuanced conversations to enhance appointments, conversions, and overall team productivity. It's promoted as the industry's most powerful generative conversational AI platform.

Key Features

• Instant Engagement: Instantly engages online leads.
• Conversational Dialogue: Engages shoppers in true conversational dialogue via email and text.
• Intelligent Handling: Intelligently handles VIN-specific questions, financing, and trade-in inquiries.
• Engagement Maximization: Maximises engagement with 100% lead follow-up for 51 days.
• Automated Scheduling: Automatically schedules appointments in your CRM.
• Qualified Leads: Hands off ready-to-buy shoppers to your sales team.

Benefits

• Tangible ROI: Enables sales teams to focus on high-value leads, relationship building, and deal closing, driving showroom appointments and live calls.
• Exclusive Automotive Optimisation Layer: Provides robust integrations that protect against poor outcomes and AI hallucinations, while optimising business results.

Customer Interaction Example (from image)

The image shows a sample conversation between a customer ("Jaia") and "Impel AI":

• Jaia: Inquires about a Ford with good gas mileage, ideally a 2021 or newer model, with a maximum monthly payment of £348.
• Impel AI: Identifies the Ford Fiesta as a fuel-efficient option and presents a selection of competitively priced Ford Fiestas.
• Jaia: Asks about credit score requirements for approval.
• Impel AI: Responds that customers with all types of credit can find financing options and suggests that a sales representative can discuss details.
• Jaia: Expresses interest in seeing the vehicles and schedules an appointment.
• Impel AI: Confirms the appointment, ensuring Jaia will find a model that meets her needs for reliability and mileage.

Testimonial

• Michael Bell, Chief Executive Officer and Director at Available Car Limited, states that "Sales AI Copilot" has proven to be a game-changer, enhancing customer experience and conversion rates, and contributing to a 38% increase in sales in 2023.