Inbound sales and aftersales enquiry handling is what we at Connectivity.CX first gained our enviable reputation for. Using our speed of response technology we’ve consistently been wowing customers by replying to their online enquiries in under a minute.

Our team offer timely responses to sales and aftersales enquiries, connecting customers with the right people within your organisation or even making sales or service bookings on your behalf.

With so much choice, and so many consumers making their buying decisions based on online reviews, that first contact has never been more important. We offer inbound sales and aftersales telephone enquiry handling along with managed chat services. We can supplement your in-house team to ensure calls are answered quickly at peak times, as well as offering out-of-hours enquiry handling. This not only builds your reputation and trust between your customers and your brand, it also makes perfect business sense: most consumers end up buying from the first person they have a one-to-one conversation with