Discover Insights to Drive Your 2025 Success
Our three specialist content theatres, Strategy & Leadership, Operations, and Technology & Innovation, are designed to equip you with practical, actionable insights.
Whether you’re focused on steering your business through market disruption, maximising efficiency in every department, or leading digital transformation, these sessions will connect you with the ideas, tools, and strategies to get ahead.
Stay tuned! Our full agenda will be released soon.
Strategy & Leadership Theatre
The automotive landscape is shifting faster than ever, with new entrants reshaping competition, EV targets redefining sales strategies, and regulatory changes tightening margins. The Strategy & Leadership Theatre is where senior leaders gain the clarity and confidence to navigate this transformation.
Through executive-level keynotes and panel discussions, you’ll:
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Learn how leading dealer groups are delivering profitability in the face of FCA finance reviews and market volatility
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Understand where growth opportunities lie, from emerging OEM partnerships to new revenue models
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Gain inspiration from proven leadership approaches that build high-performing, future-ready teams
If you want to set the direction for your business, protect your bottom line, and stay ahead of industry change, this is your essential theatre.
Operations Theatre
From aftersales to customer experience, operational excellence is the backbone of a resilient dealership. The Operations Theatre brings you real-world case studies and best practices to keep service bays full, customers loyal, and margins strong, even as EV adoption changes service demand.
Here you’ll discover:
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Proven strategies to retain customers despite reduced EV servicing needs
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Ways to optimise workshop performance, boost efficiency, and capture every upsell opportunity
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Best-in-class customer experience tactics that drive loyalty and repeat business
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Insights on stock sourcing and management to protect used-car profitability
For aftersales managers, service leaders, and operational decision-makers, this is where small improvements deliver big returns.
Technology & Innovation Theatre
Consumer expectations are evolving, and technology is the key to meeting them. The Technology & Innovation Theatre showcases how AI, automation, data, and omnichannel strategies can transform your customer experience, marketing performance, and sales results.
In these forward-focused sessions, you’ll learn:
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How to harness AI and CRM tools to personalise journeys and boost lead conversion
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The tech stack essentials that improve data accuracy, reduce manual work, and unlock actionable insights
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How dealers are using automation to do more with less and get ahead of competitors
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Where emerging innovations, from immersive digital retail to advanced analytics, are redefining success
If you’re ready to connect your systems, inspire your customers, and lead in the digital era, this theatre will show you how.