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    The used car market continues to shift as the long tail of pandemic disruption reshapes stock availability, vehicle age profiles and pricing dynamics. Retailers are still adapting to fluctuations in s …
    The shortage of skilled vehicle technicians remains one of the most pressing challenges facing UK dealerships. As vehicle technology becomes more complex and demand for servicing grows, many retailers …
    Customer expectations in car retail are evolving rapidly as digital platforms, agency models and new online marketplaces reshape how vehicles are discovered and purchased. At the same time, many retai …
    Dealerships are facing growing complexity as they help customers choose between petrol, hybrid and fully electric vehicles. At the same time, they are under increasing pressure to meet the requirement …
    Marketing has become increasingly complex for dealerships, with fragmented technology platforms, changing digital channels and rising expectations around vehicle presentation and pricing. Yet many ret …
    With the UK new car market still below its 2016 peak and more brands competing than ever, retailers face an increasingly crowded marketplace. New entrants and a growing range of EV brands are intensif …
    Group 1 Automotive president and chief executive Daniel McHenry, president and chief executive and Katie Martin, the group's customer experience director, join Automotive Management Live to discuss ho …
    Rapid advances in dealership technology are creating new opportunities to improve efficiency and customer experience. However, the pace of change is often outstripping the skills and workflows of exis …
    Generating enquiries is only the first step. The real challenge for many dealerships is managing leads effectively, responding quickly and nurturing potential customers through the sales journey. This …
    Attracting and retaining talented people is becoming one of the biggest challenges facing motor retailers. As the industry evolves, many dealer groups are recognising that strong workplace culture is …
    Technology is advancing rapidly across motor retail, from AI driven tools and automation to new digital communication platforms. But for many dealerships the challenge is no longer simply adopting mor …
    Artificial intelligence (AI) is rapidly appearing across dealership operations, from sales and marketing platforms to CRM systems and digital assistants. While the technology promises major efficiency …
    Dealer groups are investing heavily in technology, but with increasingly complex tech stacks now costing hundreds of thousands of pounds each year, many retailers are under pressure to demonstrate cle …
    Stock management has become far more complex as retailers balance tighter margins, changing supply patterns and real-time pricing. Technology is now playing a central role in helping dealerships manag …
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    This session will explore how dealerships can move beyond passive reporting to more predictive and proactive decision making. From forecasting demand and predicting the right combination customer and …