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Theatre 1
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Theatre 1
Stock management has become far more complex as franchised and independent retailers balance tighter margins, changing supply patterns and real-time pricing. Technology is now playing a central role i …Sponsored by:AutoTrader -
Theatre 1Katie Martin, the group's customer experience director and Mike Widdup, group director of aftersales, join Automotive Management Live to discuss how aftersales has helped drive growth and profitabilit …
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Theatre 1Marketing has become increasingly complex for franchised and independent retailers, with fragmented technology platforms, changing digital channels and rising expectations around vehicle presentation …
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Theatre 1Attracting and retaining talented people is becoming one of the biggest challenges facing motor retailers. As the industry evolves, many franchised and inependent businesses are recognising that stron …
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Theatre 1
With the UK new car market still below its 2016 peak and more brands competing than ever, retailers face an increasingly crowded marketplace. New entrants and a growing range of EV brands are intensif …
Theatre 2
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Theatre 2
Dealer groups are investing heavily in technology, but with increasingly complex tech stacks now costing hundreds of thousands of pounds each year, many retailers are under pressure to demonstrate cle … -
Theatre 2
Dealerships are facing growing complexity as they help customers choose between petrol, hybrid and fully electric vehicles. At the same time, they are under increasing pressure to meet the requirement … -
Theatre 2
Artificial intelligence (AI) is starting to have a significant impact on franchised and independent dealer operations, from sales and marketing platforms to CRM systems and digital assistants. While t … -
Theatre 2
The used car market continues to shift as the long tail of pandemic disruption reshapes stock availability, vehicle age profiles and pricing dynamics. Franchised and independent retailers are still ad … -
Theatre 2
Technology is advancing rapidly across motor retail, from AI driven tools and automation to new digital communication platforms. But for many franchised and independent retailers, the challenge is no …
Theatre 3
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Theatre 3Customer expectations in car retail are evolving rapidly as digital platforms, agency models and new online marketplaces reshape how vehicles are discovered and purchased. At the same time, many retai …
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Theatre 3
Generating enquiries is only half the battle. The dealerships achieving the strongest sales performance are those that can manage leads effectively, respond quickly and consistently, and provide a sea … -
Theatre 3
Workshops are busy, yet profitability remains constrained for many franchised and independent operations. This session examines why aftersales performance is not translating into stronger financial ou … -
Theatre 3
This session will explore how franchised and independent dealerships can move beyond passive reporting to more predictive and proactive decision making. From forecasting demand and predicting the righ … -
Theatre 3The shortage of skilled vehicle technicians remains one of the most pressing challenges facing UK dealership workshops and independent service providers. As vehicle technology becomes more complex and …
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Theatre 3Rapid advances in technology are creating new opportunities to improve efficiency and customer experience for franchised and independent retailers. However, the pace of change is often outstripping th …
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